Support

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For personal assistance, please use the contact form.

Breathwork

FAQ

Breathwork

Logistics

Bookings

Accessibility

Berlin Breath Club is committed to making its offers accessible to all guests whenever possible (including visitors with non-apparent challenges). The following information pertains to the Neukölln Studio at Karl-Marx-Straße 58, 12043 Berlin. Special events are sometimes located at other venues. We will strive to pass their accessibility information onto you along with event details.

Berlin Breath Club aims to provide an accessible website experience with high contrast colors, large type, image descriptions, and limited movement. If you have any questions, suggestions, or need any kind of assistance, please email Support or chat via WhatsApp or mobile phone.

Entrance Access

Please note that there is a staircase entry to the studio at Karl-Marx-Straße 58. Enter through a gate, to the rear building, and down one flight of stairs to the basement level. Unfortunately we are not wheelchair-accessible. Berlin Breath Club also hosts special classes at additional locations with more accessible entryways. Subscribe to the newsletter to be notified of special events.

Public Transportation

The closest barrier-free underground metro station is U Rathaus Neukölln (U7), at 270 meters from the studio. The closest bus station is U Rathaus Neukölln/Alfred-Scholz (M43, 166), which is 400 meters to the studio.

Parking

Berlin Breath Club has no private parking places available in the Neukölln studio and is not able guarantee public handicapped parking places.

Toilet

A private bathroom is available in the studio, adjacent to the activity space.


Packages & Gift Cards

Good news! Both Packages and Gift Cards offer saving opportunities.

How Packages Work

Packages include savings on multiple pre-purchased classes without the need for an ongoing subscription.

  1. The purchaser of a Package receives a unique code sent to the email they provide. The code contains credits that can be redeemed at berlinbreathclub.com to schedule any combination of studio or virtual bookings.

  2. Class amounts are based off a standard 90-minute class. Select classes may be shorter (cost less) or longer (cost more). For the purchaser’s convenience, credit values can be used toward any class combination. Unused credits can be used towards the purchase of additional bookings. 

  3. Packages expire (2) years after the purchase date and are transferrable, but non-refundable. 

For more help with Packages, please contact Support.

How Gift Cards Work

Gift Cards are a perfectly unique wellness gift and may be redeemed for any studio or virtual experience.

  1. The purchaser of a gift card receives an e-card containing a code to privately share with the recipient. The code contains credits that can be redeemed at berlinbreathclub.com to schedule any in-person or virtual booking. (It is not possible to send a gift card directly to their recipient during checkout.)

  2. Class amounts (1, 2, or 3) are based off a standard 90-minute class. Select classes may be shorter (less cost) or longer (more cost). For the recipient’s convenience, gift card credits can be used toward any class combination. Unused credits can be used towards the purchase of additional bookings. 

  3. Gift cards expire (2) years after the purchase date and are transferrable, but non-refundable. 

For more help with Gift Cards, please contact Support.


Rescheduling

Bookings for recurring classes may be rescheduled up to 48 hours before the start time.

To reschedule a booking, select the Edit Booking button in your initial confirmation email that you received after booking. You are brought to a website page where you can choose a new date and/or time (where applicable). When finished rescheduling, you are taken to an updated confirmation page and receive an email with the details of your updated appointment.

Please note that a class can only be rescheduled if it is recurring (with available future dates), and can not be transferred to a different class.

For personal help with rescheduling, please contact Support.


Cancellation Policy

Booking cancellations and refunds are not offered at this time.

While all sales are final, services purchased may be transferred between persons. Cancellations and refunds are not offered for Bookings, Packages, Gift Cards, or absence.

Bookings for recurring classes may be rescheduled up to 24 hours before the start time. If Berlin Breath Club cancels a class, a full credit or refund will be issued.


COntact

Contact Berlin Breath CLUB

Please reach the Berlin Breath Club team by using the contact form, WhatsApp, or text message.

Share Feedback

Opinions are essential to continue to provide participants with the best possible overall experience. After you’ve wrapped a class, please share 1 minute of your time to submit your feedback.


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